Reference

How lz612ws Handles Your Personal Data

This privacy policy sets out exactly what personal data lz612ws collects when you open an account, how we store and use it, and the rights you hold over…

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lz612ws How lz612ws Handles Your Personal Data
REACH OUR PRIVACY TEAM

Browse Your Privacy Contact Options

If you have a question about how your data is stored, want to request deletion of your account information, or need to correct something we hold on file, our privacy team is…

Privacy Email Send your data access, correction or deletion request to our dedicated privacy address. We confirm receipt within 24 hours and complete requests within 72 working hours, giving you a clear audit trail.
Live Chat Start a live chat session directly from your account dashboard. Our agents can raise a formal privacy ticket on your behalf and give you a reference number so you can track the request through to resolution.
Help Centre Form Submit a structured privacy request through the Help Centre form, which routes your query to the data team automatically. This is the quickest path if you need to attach supporting documents for identity verification.
HOW WE PROTECT YOU

Switch On Full Visibility Into Your Account Data

Data security at lz612ws is built on a layered approach — encryption in transit, restricted internal access, and regular audits of how account data flows through our systems.

Data Encryption

All personal data you submit — at registration, during KYC, and when linking UPI or PhonePe — is encrypted using TLS 1.3 in transit. Stored records are encrypted at rest with AES-256, meaning raw data is unreadable without the correct decryption keys held only by our infrastructure team.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can review and withdraw cookie consent at any time through your browser settings or the cookie preference panel accessible from the footer of every page on lz612ws.

Account Access Logs

Every login attempt — successful or failed — is logged against your account with a timestamp and device fingerprint. You can view the last 30 days of access events from your account security tab, so you can spot any activity that does not look like yours and flag it immediately.

Data Retention Rules

We hold your account data for as long as your account remains active and for the period required by the jurisdiction where your account is registered. Once you request deletion and we have completed any legally required hold period, your personally identifiable data is purged from our live systems and backups.

Third-Party Sharing Limits

Your data is shared only with payment processors — such as the UPI and Paytm gateways we integrate with — and with identity verification partners required to confirm your account. We do not share browsing behaviour, game history, or contact details with advertisers or data brokers.

Requesting Changes

You hold the right to access, correct, port, or delete your personal data at any time. Submit a request through the privacy email or Help Centre form, verify your identity with the OTP we send to your registered number, and we will action the request within the timeframes described in this policy.

Open Answers to Your Privacy Policy Questions

These questions cover the most common things account holders ask about how lz612ws handles personal data, what rights you have, and how to exercise them. If your question is not listed here, the privacy team is reachable through any of the contact methods in the section above.

We collect your full name, email address, mobile number, date of birth, and the payment method details you add — such as your UPI ID or Paytm number. We also collect device and browser data automatically when you log in, which is used for security purposes only.

We retain your data for the minimum period required by the jurisdiction your account falls under. Once that hold period ends and there are no outstanding disputes or regulatory queries, your personally identifiable records are deleted from both live systems and scheduled backups.

Yes. Submit a data access request through our privacy email or the Help Centre form. After verifying your identity via the OTP sent to your registered number, we will compile and deliver a full export of your account data within 72 working hours.

We share data only with payment processors — such as UPI and Paytm gateways — and identity verification partners who are contractually bound to use it only for the specific purpose we engage them for. We do not sell or rent your data to advertisers or data brokers under any circumstances.

Send a deletion request to our privacy email or raise it via live chat. We will verify your identity, check whether any legal hold period applies to your account, and confirm the deletion timeline in writing. Most requests are completed within five working days once the hold period is satisfied.

We use session cookies required for login and analytics cookies that track page usage in aggregate. You can withdraw consent for non-essential cookies at any time via the cookie preference panel in the page footer or through your browser's privacy settings — either method takes effect immediately.

Our data team handles all privacy matters and responds to formal requests within 72 working hours. If you feel a concern has not been addressed adequately, you can escalate in writing to our senior compliance contact whose details are provided in the response to your initial privacy request.

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